酒店管理专科
(R4/1013/4/0151) (03/31) (MQA/A 6782)
课程概述
酒店管理文凭课程旨在为学生在酒店行业开启一段充满回报的职业生涯。该课程融合了扎实的理论知识与实践技能培训（实践课程），并包含行业内专业实习。课程目标是为学生提供客房部、前台服务、餐饮服务管理以及食品生产等领域的操作技能，同时注重培养学生在酒店行业职业发展所需的专业素养。完成酒店管理文凭课程后，学生可选择继续深造攻读学士学位，或直接进入职场开启职业生涯。
课程亮点
序号 | MQA科目代码 | 课程名称 | 学分 |
1. | HOSP 111 | 酒店业简介 | 3 |
2. | HOSP 253 | 客房服务管理 | 4 |
3. | ENG 413 | 英语1 | 3 |
4. | COMP 101 | 计算机基础知识 | 3 |
5. | MPU 2193/MPU 2133 | Kursus Falsafah dan Isu Semasa（哲学和时事课程）（MPU 2193）/马来语交流1（国际）（MPU 2133） | 3 |
6. | HOSP 152 | 前厅管理 | 4 |
7. | HOSP 243 | 餐饮服务技能 | 4 |
8 | CULN 242 | 食品和饮料卫生 | 3 |
9 | HOSP 282 | 活动管理 | 3 |
10. | MPU 2222 | 创造性问题解决（国际学生） Penyelesaian Masalah Kreatif（本地学生） | 3 |
11. | HOSP 226 | 餐厅运营 | 4 |
12. | HOSP 264 | 酒店餐饮业人力资源管理 | 3 |
13. | HOSP 162 | 酒店与餐饮法原理 | 3 |
14 | CULN 244 | 厨房管理 | 3 |
15 | HOSP 232 | 饮料研究 | 3 |
16 | ENG 423 | 英语 2 | 3 |
17 | COMM 119 | 公共关系 | 3 |
18 | HOSP 260 | 酒店及餐饮服务营销 | 3 |
19 | FRN 101 | 法式 1 号酒店 | 3 |
20. | CULN 292 | 烹饪研究的科学与健康 | 3 |
21. | MNGT 115 | 商业管理 | 3 |
22. | MPU 2332 | 宪法与社会（国际学生） Perlembagaan dan Masyarakat（本地学生） | 2 |
23. | ACCM 131 | 酒店会计 | 3 |
24. | ENT 1007 | 创业 | 3 |
25. | HOSP 293 | 酒店维护 | 3 |
26. | FRN 102 | 法式 2 号酒店 | 3 |
27. | CULN 241 | 食品生产（实践） | 4 |
28 | HOSP 273 | 工业培训 | 8 |
入学要求
入学要求：
通过马来西亚教育证书（SPM）或职业教育证书（SPMV），且在三门科目中至少获得三个学分；或
通过统一考试证书（UEC），且在三门科目中至少获得B等级；或
通过O-Level考试，且在三门科目中至少获得C等级；或
通过马来西亚高中证书（STPM）或同等学历，且任何科目成绩不低于C（NGMP 2.0）；或
通过STAM（排名Maqbool）；或
获得与相关领域三级水平相当的社区学院证书（MQF）；且
- 通过SPM且至少一门科目成绩为及格；且
- 通过强化课程（如必要）；或
通过马来西亚技能证书（SKM）三级考试，且在相关领域获得证书；以及
- 通过SPM考试，至少一门科目成绩为及格；以及
- 通过强化课程（如需）；或
在相关领域获得研究生证书（MQF三级），且累积平均绩点（CGPA）不低于2.0；或
其他经马来西亚政府认可的资格证书。
英语要求：
国际学生必须提供英语口语和书面表达能力良好的证明。例如，国际英语语言测试系统（IELTS）成绩4.0或同等水平。如果学生不符合此要求，HEPS必须提供英语语言课程，以确保学生的英语水平足以满足课程要求。
职业机会
酒店- 餐饮服务与生产、客房服务、前台、市场营销与销售及人力资源部门。
航运与邮轮- 餐饮服务与生产。
创业（快餐店、餐厅）
项目目标
随着商业和旅游活动的稳步增长，酒店行业职业发展愈发吸引人。本项目旨在填补技能缺口，提升酒店行业从业人员的专业水平，通过技能培训与发展为核心。学生将获得必要的教育，为在酒店行业担任高级职位做好准备。通过本项目获得的实践经验，将为学生在这一充满活力且快速发展的行业中开启充实且富有回报的职业生涯奠定坚实基础
常见问题解答
About The Program
What is the Diploma in Hotel Management program all about?
The program, Diploma in Hotel Management prepares the students for a rewarding career in the hotel industry. It comprises sound theory and craft-based learning (practical classes) with professional internships within the industry. It aims at providing students with the appropriate operational skills for rooms division, reception services, food and beverage service management as well as food production and also focuses on the development of a professional attitude for a career in the hotel industry. After completion of the Hotel Management Diploma, students can either continue their studies to complete the bachelor degree or they can start their professional career at this stage.
The steady increase in commercial and tourism activities has made career in the hotel industry quite attractive. This programme helps in filling the skills gap and uplifts the standards of workers in the hotel industry as it focuses on training and development of skills. Students are also provided the necessary education that will prepare them for senior- level jobs in the hotel industry. The practical experience acquired by the students through this program promises a fulfilling and rewarding career in this exciting and fast-growing industry.
Who should consider this program?
This program is ideal for:
- Aspiring Hospitality Professionals
Individuals looking to start a career in the hospitality sector will find this diploma beneficial. It provides foundational knowledge in hotel operations, customer service, and management skills essential for various roles within hotels and related establishments.
- Career Changers
Those currently working in different fields but interested in transitioning to hospitality can leverage this diploma. The program equips students with the necessary skills and knowledge to make a successful switch, especially if they possess a passion for service and guest relations.
- Recent High School Graduates
High school graduates seeking immediate employment opportunities or those who wish to further their education in hospitality management should consider this diploma. It serves as an entry point into the industry and can lead to advanced studies or specialized training later on.
- Individuals Seeking International Opportunities
For those interested in working abroad, a Diploma in Hotel Management can enhance employability globally. Many international hotel chains prefer candidates with formal qualifications, making this diploma an asset for securing positions in various countries.
- Students Interested in Practical Experience
The program often includes practical training and internships, which are crucial for gaining real-world experience. Students who value hands-on learning and want to apply their classroom knowledge in professional settings will benefit from this aspect of the diploma.
- Those Aiming for Supervisory Roles
Individuals aspiring to take on supervisory or management positions within hotels or restaurants will find that this diploma prepares them for such roles. The curriculum typically covers essential management topics, including human resources, financial management, and marketing strategies tailored to the hospitality industry
- Recent Graduates
Graduates seeking to enhance their employability with advanced business qualifications.
Admission Requirements
What are the admission criteria for the Diploma in Hotel Management?
- Passed the Malaysian Certificate of Education (SPM) / Vocational Education Certificate (SPMV) with at least three credits in three subjects; or
- Passed Unified Examination Certificate (UEC) with at least a B grade in 3 subjects; or
- Passing O-Level with at least Grade C in 3 subjects; or
- Passed the Malaysian High School Certificate (STPM) or equivalent with minimum grade C (NGMP 2.0) in any subject; or
- Passed STAM (rank Maqbool); or
- Graduated Community College Certificate MQF equivalent to level 3 in a related field; and
- a. Passed SPM with at least a credit in one subject; and
- b. Through consolidation program (if necessary); or
- Pass the Malaysian Skills Certificate (SKM) Level 3 in a relevant field; and
- a. Passed SPM with at least a credit in one subject; and
- b. Through consolidation program (if necessary); or
- Graduate Certificate in a related field (MQF Level 3) with a minimum CGPA of 2.0; or
- Other qualifications recognized by the Malaysian Government.
Program Structure and Duration
How long is the Diploma in Hotel Management?
2 Years 6 Months – 30 months
What is the structure of the program?
Kindly refer to our brochure by clicking on the link
https://lucwebcn.lincolnitsoln.com/wp-content/uploads/Brochure/Diploma/diploma-in-hotel-and-Management.pdf
English Proficiency
What is the English proficiency requirement?
International students must have proof of good proficiency in verbal and written English. For example, International English Language Testing System (IELTS) score of 4.0 or its equivalent. If a student does not meet this requirement, HEPS must offer English proficiency courses to ensure that the student’s proficiency is sufficient to meet the needs of the programme.
Can I take an English preparatory course instead?
Yes, the Intensive English Program is available for students who don’t meet the requirement. Successful completion allows for admission to degrees.
How long are test scores valid?
Test scores are valid for two years from the test date.
When should I submit my test scores?
Submit them along with your application or by the deadline outlined by the university.
Accreditation and Recognition
Is the Diploma in Hotel Management program degree recognized by the Malaysian Qualifications Agency (MQA)?
Yes, Diploma in Hotel Management is recognized by MQA and Ministry of Higher Education, Malaysia.
Career Prospects, Opportunities & Remuneration
What is the expected salary range for graduates?
- Malaysia:Starting salaries range from MYR 24,000 to MYR 60,000 per annum, depending on experience, level and industry.
- International:Salaries vary widely; research specific regions for accurate figures.
Alumni Network
Can I access the alumni network?
Yes, as a graduate of the Diploma in Hotel Management program, you will have lifelong access to our global alumni network, which connects you with thousands of professionals across various industries and regions. This alumni network is a valuable resource for networking, career opportunities, and continuous learning. We also host regular alumni events and reunions to help you stay connected and maintain strong industry ties throughout your career.
What are some of the alumni doing now?
Our Diploma in Hotel Management program has produced numerous distinguished alumni who have excelled in various sectors within the hotel and food and beverage industry. Many have advanced to become supervisor of leading hotels and resorts around the world. Some have even launched their own successful ventures, such as restaurants. Others have pursued further studies at Bachelor level. Our alumni continue to make significant contributions to the global hotel and food and beverage industry, driving innovation and excellence in service.
What industries do graduates typically work in?
- Graduates of a Diploma in Hotel Management find opportunities across a wide range of industries, leveraging their skills in hospitality, customer service, and management. The most common career path is in hotel and resort management, where graduates take on roles in various departments such as front office, food and beverage, housekeeping, and guest services. They may eventually progress to managerial positions, overseeing day-to-day operations and ensuring high levels of customer satisfaction.
- In addition to hotel management, many diploma holders work in the restaurant and catering industry, managing dining establishments or catering services. This sector allows graduates to apply their knowledge of food service management and customer relations. Some graduates even choose to start their own businesses, such as restaurants or catering companies.
- Overall, a Diploma in Hotel Management equips graduates with versatile skills that open doors to a wide array of industries, from traditional hospitality roles to entrepreneurial ventures and corporate environments.
Are there opportunities to stay involved with the program after graduation?
Yes, there are many ways for alumni to stay engaged with the Diploma in Hotel Management program. Alumni are encouraged to participate in networking events, industry conferences, guest lectures, and reunions. They can also contribute to the program’s growth by offering internships, recruiting graduates, or serving as mentors to current students. Additionally, alumni have lifetime access to career services, professional development opportunities, and continued learning through workshops, webinars, and industry-focused events. This network helps foster lasting connections and collaboration within the hospitality industry.